At Conveyor Concept, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return and refund policy to ensure your peace of mind.
1. Returns
Eligibility: You may return items within 30 days of receipt, provided they are unused, in their original packaging, and in the same condition as when you received them.
Process: To initiate a return, please contact our customer support team at [Insert Email] or [Insert Phone Number] with your order details. We will provide you with instructions on how to return your item.
Shipping: Customers are responsible for the cost of return shipping unless the item was defective or incorrect. We recommend using a trackable shipping method to ensure your return is received.
2. Refunds
Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Processing: Approved refunds will be processed within [Insert Number of Days] days and will be credited back to your original method of payment.
Exceptions: Please note that certain items, such as custom orders or clearance items, may not be eligible for return or refund. This will be clearly indicated at the time of purchase.
3. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [Insert Email] or [Insert Phone Number]. We will arrange for a replacement or refund, including covering the cost of return shipping if necessary.
4. Contact Us
For any questions or concerns about our Return and Refund Policy, please reach out to our customer support team:
Conveyor Concept
Email: info@continentalbelting.com
Phone: +91-9372484840